Customer Feedback Management
Cloud platform for Product Management at Scale. Manage development of multiple products, collect and manage customer feedback and create visualy stunning Roadmaps.
PPM Express natively integrates with Jira Software and Azure DevOps.
Manage Backlogs
Portfolios, Programs, Epics
Integration
Integration with Azure DevOps and Jira
Prioritization
Prioritize using most popular frameworks
Customer Feedback
Track and prioritize customer feedback
Customer Feedback Management and Ideation
Capture customer feedback, internal stakeholder ideas and suggestions using unified Ideation and innovation Framework in PPM Express. You can collect feedback publicly or privately in a dedicated ideation workspaces (we call them Business Challenges).
Collect Customer Feedback Details You Need
Capture customer feedback with the details you need. Customize forms, add custom fields and categories
With the filtering and sorting capabilities, your can focus on analyzing feedback from specific customers so feedback from your key accounts is not lost.
Using feedback segments defined with help of categorization custom fields or tags, you can filter to see feedback from a specific segment
Collect Feedback From Other Sources
You can collect feedback manually or by using one of our connectors. Every customer-facing team member can collect the feedback they hear in a tool they use to communicate with the customers.Use our Power Automate and Zapier connectors to bring feedback into workspaces, automatically.
Organize Feedback into multiple Workspaces
Business Challenges in PPM Express are workspaces for ideas, project requests and customer feedback. Separate it by product, type or any other category you need!
Build Release and Product Roadmaps with WIP and Customer Feedback
Create roadmaps for product, for releases and program increments using your backlogs from Azure DevOps, Jira and collected customer feedback.
Explore Roadmap CapabilitiesPrioritize Backlogs
Use prioritization framwork of your choice to select work that delivers value. Use ICE, RICE, WSJF, MoSCoW and Value vs Effort Prioritization Frameworks together with Effort, Cost and Benefits analysis so you know you’re working on the most impactful things.
Explore Prioritization FrameworksPlan, Manage and Track Backlogs, Development and Delivery
Sync statuses between platforms while maintaining a clean backlog. With the real-time view of work item statuses (instead of manually updating spreadsheet and projects), you are always up-to-date!
Your customer feedback and feature ideas should live in PPM Express instead of cluttering your project management software!
Explore Product Management
Start with PPM Express for Product Management Today!
Request TrialCustomer success stories
With PPM Express our customers have a clear view of what is my next key date and my next milestone, and with active automated alerts on key dates approaching we make them more aware continuously looking at what’s next.
“PPM Express seamlessly integrates with MS Teams and enables our students with an easy way to collaborate and learn the Project Management course.”
We implemented and used PPM Express as our Portfolio Management Platform. The reports and Dashboards provide valuable consolidated information at different levels, and the beauty of this is that it’s just connecting information we already have and getting all the possible value from it.
With PPM Express, our company saves up to 60% of the time on reporting, project and resource planning.
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300+
Companies
use our software daily
50%
Reduction
of time spent on monitoring state and statuses of portfolios
25K+
Projects
tracked on PPM Express Platform
100%
Secure
all your data is protected safely